Privacy Policy

1. Who This Applies To

This Privacy Policy applies to information collected by The Kinsley Group LLC, an Illinois limited liability company, through our website at thekinsleygroup.org and any related services we provide.

By using our website or services, you agree to the collection and use of information as described in this policy. Questions can be directed to [email protected].

2. Information We Collect

Information you provide directly:

• Name, email address, and phone number when you book a call or fill out a contact form
• Business name, service area, and GoNano contractor information when onboarding as a client
• Payment information processed through Stripe (we do not store card numbers on our servers)

Information collected automatically:

• IP address, browser type, and device information
• Pages visited and time spent on our website
• Referral source (how you found us)
• Cookies and similar tracking technologies

Information from third-party tools:

• Calendar booking data from our scheduling software
• CRM data from GoHighLevel, our client management platform
• Ad performance data from Facebook/Meta advertising platforms

3. How We Use Your Information

We use the information we collect to:

• Provide, manage, and improve our advertising and lead generation services
• Process payments and manage billing
• Schedule and conduct growth calls and onboarding
• Send service-related communications, invoices, and updates
• Respond to inquiries and support requests
• Analyze website traffic and improve our marketing
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Lead Data & Homeowner Information

As part of our services, we collect information from homeowners who respond to advertising campaigns we run on behalf of our clients. This data — including name, contact information, home address, and expressed interest — is collected for the purpose of delivering qualified leads to GoNano Certified Contractors.

Homeowner data is used solely to fulfill lead delivery and is not sold, shared with unrelated third parties, or used for purposes beyond the scope of the campaign. Homeowners who wish to be removed from our lead lists may contact us at [email protected].

5. Sharing of Information

We share information only as necessary to provide our services:

• Stripe — for payment processing. Stripe's privacy policy governs their use of your payment data.
• GoHighLevel — our CRM and automation platform, used to manage leads, communications, and client accounts.
• Meta (Facebook) — for running advertising campaigns. Campaign data is subject to Meta's data policies.
• GoNano Certified Contractors — qualified lead information is delivered to the contractor client who engaged us to generate those leads.
• Legal requirements — we may disclose information when required by law, court order, or to protect the rights and safety of our business or others.

6. Cookies & Tracking

Our website uses cookies and similar technologies to improve your experience, analyze traffic, and support our advertising efforts. Cookies may be set by us directly or by third-party tools including Google Analytics and Meta Pixel.

You can control cookie settings through your browser. Disabling cookies may affect the functionality of some parts of our website. By continuing to use our site, you consent to our use of cookies as described in this policy.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Client account data is retained for a minimum of 3 years following the end of a service relationship for legal and accounting purposes. Lead data is retained for the duration of the relevant campaign plus 12 months, after which it is deleted or anonymized.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or misuse. These measures include encrypted data transmission (SSL/TLS), access controls, and the use of reputable third-party platforms with their own security practices.

No method of data transmission or storage is 100% secure. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information, subject to legal retention requirements
• The right to opt out of marketing communications at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Illinois Residents

Illinois residents may have additional rights under the Illinois Personal Information Protection Act (PIPA) and other applicable state law. If you are an Illinois resident and have questions about your data rights, please contact us at [email protected].

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will notify active clients by email. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

13. Contact

For questions, concerns, or requests related to this Privacy Policy:
[email protected]
The Kinsley Group LLC · Illinois